Question

GIF not playing on Facebook

  • 23 April 2019
  • 3 replies
  • 307 views

Why GIF is not playing in Facebook comment on my Huawei Mate 20 Pro?

I have another phone which is Iphone 8 and the same GIF is playing.

3 replies

Userlevel 6
Badge +7
Most likley answer is that the auto play video setting on Facebook app is disabled, it needs to be on to automatically play animated giffs.

Regards Jase
Unfortunately it has not resolved the problem. The GIF is like a still image witth GIF written in the center. But it plays on my Macbook and I phone 8. It is Huawei Mate 20 Pro that has the problem.
Userlevel 6
Badge +7
Ok this is a strange one, I changed the settings in FB but it didn't change the behaviour on the phone like you say. As I have more than one device here I knew that the giffs should automatically play so I managed to get it working by uninstalling Facebook and then reinstalling it. Could you try and see if that works for you?

Regards Jase

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