Outlook for Android doens't recognise

  • 24 May 2019
  • 2 replies

My email address ends with "". When I try to add this account to Outlook it doesn't recognise it. The problem appears to be speific to huawei phones, as my wife's had the same problem and my old phone didn't. A technician fixed her phone, but I don't know how.

2 replies

Userlevel 7
Badge +7
Seems like a problem with the app not the phone?

I use outlook app with same domain for email without issue though.

Is it pop3, imap or 365 account?

If a 3rd party account are they allowing external apps etc..
It's an imap account. I think the problem is caused by the format of my email address: