Question

Huaweid ID forgotten user name / password

  • 13 August 2019
  • 1 reply
  • 62 views

Hi! I'm from Brazil and I have an Huawei Band 2 PRO (Model ERS-B29) purchased in Europe in december 2018. I've used this band since april of 2019, saving all of my diary workouts data in the Huawei Health app (cell phone). Recently I had to unninstall this app but from my cell phone but, when I reinstalled it, I didn't remenber what was it been my Huawei ID, neither my password. I've already tried all of my e-mails; google accounts and phone numbers to recover both, but anyone of them worked... So, can I recover my workout data with the band serial number; the GPS saved data; or something like that? Can you help me, please?

Regards

Fabricio Garcia

1 reply

Userlevel 6
Badge +4
@fabriciogarcia have you tried the forgotten password feature on the Huawei ID cloud page (below the login box): https://cloud.huawei.com/ hope this helps you recover your details.

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