Question

Lock Screen is automatically unlocked - Huawei Mate 20 Pro

  • 21 June 2019
  • 0 replies
  • 157 views

  • Fresh Fortune Cookie
  • 0 replies
Hi, I've been using Huawei Mate 20 Pro and never noticed anything wrong with unlocking the device until today.
(I have 3D Face Unlock set up)

So, when I pick up the phone it unlocks like it normally does, but when I point the phone at wall and press power button, to see if it'll unlock, it unlocks. Or if I point it to someone else's face it also unlocks. So, it doesn't even register my face, it just unlocks like I don't have any type of security method for unlocking on the device. I've tried deleting face data an enrolling my face again and restarting phone, but the same problem occurs.

Does anyone know how to fix that problem?


Thank you in advance.

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