Mobile WiFi E5785 connecting to internal network

  • 9 August 2019
  • 3 replies

  • Opening Fortune Cookie
  • 1 reply
I am trying to connect my device to my internal network but unable to pair. I have downloaded the App for my iPhone but the book says you need to pair with a cable? I thought I would be able to pair via wifi and insert the key for the E5785.
What am I doing wrong?

when I do a wifi search on my iPhone it sees the device but will not connect

3 replies

Userlevel 3
Badge +2
Hello @DTB, welcome to the community!

We are sorry for this inconvenience!

In this I would ask you if you have tried pairing your router with another device. This way we could figure out if the problem is with your device or the router.

I'm looking forward to your reply! Please don't hesitate to contact us if you have any kind of problems in the future. You can also send me a private message for further assistance. Have a lovely day!

All the best,

All sorted just me being stupid and not understanding the process.
Userlevel 6
Badge +4
@DTB how did you end up resolving this? Curious to know as other community members might have the same challenge. Thanks.