Answered

P20 pro can't play my videos


  • Opening Fortune Cookie
  • 2 replies
Hello,
I own a P20 pro and since yesterday, I am not able to play the videos I made on my mobile.
I already restarted the device, but the issue is still there.
Any help?

BR,
Fotis
icon

Best answer by Fotis 29 January 2019, 20:04

I found the solution. Replaced (uninstalled) the HUAWEI video app to the factory version, and it worked. AS it seems the new version is buggy...

View original

2 replies

I found the solution. Replaced (uninstalled) the HUAWEI video app to the factory version, and it worked. AS it seems the new version is buggy...
Userlevel 5
Badge +3
Fotis wrote:

I found the solution. Replaced (uninstalled) the HUAWEI video app to the factory version, and it worked. AS it seems the new version is buggy...


Good to know just in case someone else runs into this problem.

Regards Jase

Reply

    Cookie policy

    By browsing our website, you accept the use of cookies on our site to perform analytics, provide you with ads tailored to your preferences and interests, and allow you to share content on social networks. Learn more about our cookies and manage them

    Accept cookies Cookie settings