When pairing the P20 for the first time I entered the pin incorrectly and pairing failed.
Every time I try and pair it again the P20 immediately responds that the pin is incorrect, pairing fails and there is no option to enter a different pin.
I've tried clearing cache in Settings - Apps - Apps - Show System processes - Bluetooth - Storage and then clicking Clear Data and Clear Cache.
However it's still picking up the parrot and failing because of an incorrect pin.
Can anybody suggest anything else to try? For example if there a way to completely reset Bluetooth and get it to forget everything?
Best answer by chorleyboy
The good news is that the issue has now been resolved. We don't actually think it was anything to do with the phone now. Once we cleared down some of the old devices off the parrot and reconnected it worked ok. Apparently the parrot has a 5 phone limit which we weren't aware of. It would seem this was causing the strange behaviour on the phone!