Answered

Camera app: automatically created extra black foto's


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When i take a picture and an extra black picture is created. Has anyone had this issue? Besides this i'm very happy with my Mate 20 Pro. Tnx

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Best answer by Max 11 February 2019, 21:02

Hi Lars,

Regarding this inquiry, can you try to wipe the cache of the device? In that way, a cleanup of the phone will be performed and it will be working again as intended.

To do that, please power off the device > press and hold the Volume Up and the Power button at the same time > select wipe cache partition.

I trust this information will be useful.in regards to your inquiry. Nevertheless, if you have the same issue, please le me know.

Best wishes,
Max

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Hi Lars,

Regarding this inquiry, can you try to wipe the cache of the device? In that way, a cleanup of the phone will be performed and it will be working again as intended.

To do that, please power off the device > press and hold the Volume Up and the Power button at the same time > select wipe cache partition.

I trust this information will be useful.in regards to your inquiry. Nevertheless, if you have the same issue, please le me know.

Best wishes,
Max

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