Answered

Mate 10 Pro Photo modes missing after update

  • 17 July 2019
  • 3 replies
  • 494 views

Hi, I used to have various modes on the camera before the Android 9 and Emu 9 updates.
Now I don't have night mode and beauty modes when I select portrait.
Is anyone else having these issues.
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Best answer by john baldam 6 August 2019, 10:50

Hi BarneyT
I now can see the modes, I think the confusion I found was the very different method of operation of the modes in the update.
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3 replies

Userlevel 7
Badge +11
Hi John,

Let me tag some other Mate 10 Pro users for you: @Gosho23 @Stephen Launchbury @Dukesmanango @LuigiM - anyone with the same issue?
Userlevel 2
Badge +2
Hello @john baldam, welcome to the community!

Thank your for your feedback! We are truly sorry for this unexpected issue!

Could you provide me please the serial number and the build number of your device in private message?

I'm looking forward to your message! Please don't hesitate to contact us if you have any kind of problems in the future.

All the best,
BarneyT
Hi BarneyT
I now can see the modes, I think the confusion I found was the very different method of operation of the modes in the update.

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