Hi, I have a bit of an unusual problem with my P20 Pro.
I have had it a few months and it has been flawless up to this past weekend where I noticed the camera wouldn't switch to the selfie camera in the camera app. After trying to switch to the selfie camera, which wouldn't switch at all, the camera app itself would freeze straight away after trying to switch to the selfie camera (but the phone itself didn't, I could easily back out of the camera app and close it completely). The front camera still works no problem, but it doesn't matter if it's the camera app or snapchat for example, the selfie (front camera) won't load or switch to it at all, infact, snapchat has stopped showing the switch camera icon all together. I haven't dropped the phone or damaged it in any other way since I've had it.
I have tried many google searches for the problem but haven't found much success.
I have made sure my phone is completely up to date by visiting the phone update tab and by testing for updates via the hisuite application on my computer.
I have reset the camera app and camera cache.
I have tried restarting, shutting down and powering back on the phone a good few times.
Please note that I hadn't downloaded any new apps or changed any settings close to the time this problem started happening.
Nothing I have tried so far has worked, Has anyone got any ideas to what is happening? I pray this is just a software bug which will be fixed by an update.