My phone goes to silent mode

  • 16 December 2018
  • 5 replies

Silent mode without me choosing it, very annoying & painful as I keep missing important calls

5 replies

Userlevel 7
Badge +6
Hi @Rmshinkar,

Happy to hear that you are using one of our devices.

Could you kindly PM me with the IMEI and Build Number of your device?
You can find that in Settings > About phone, on the back of the box of the device or by dialing the following on the dial pad: *#06#
With the information above I will be able to properly assist you further.

Looking forward to your private message! 😀
Donot disturb mode is off, it's just silent mode
Userlevel 4
Is it switching to silent or 'do not disturb' mode?
Do not disturb can be turned on and off at certain times.
Honor view 10
Userlevel 7
Badge +11
Hi @Rmshinkar,

Sorry to hear that you are missing important calls! Could you please let us know what device you are using?