I have the Mate 20 Pro which has been factory reset. The phone has not been used for few weeks and I just powered it up. It says Android system - user data locked, password required after restart device. As far as I remember I have not setup a password and the one I entered does not work. I cannot get pass the pin screen. Please can someone help.
Best answer by N4T3
Turn the phone off and then with it off try holding down power key and volume up keys at the same time using the volume up/down to navigate the menus go down to wipe/factory reset and any password made should be forgotten (WILL WIPE ALL DATA ON PHONE CURRENTLY ON IT)
Please get back to me and let me know how you got on/if you need help with anything else