Question

App Twin Problem


When use app twin with facebook. I have 3 apps.


6 replies

I have the exact same problem! I'm trying to locate if there's any possibility to clear the cache of app twin or the default launcher but no luck so far. I'm now considering a system reset, or factory reset worst case scenario. Please help! 😭
Userlevel 6
Badge +4
Just noticed I have this too (I hardly ever look in my app drawer). Doesn't affect functionality at all but, yes, it's annoying. Pretty sure this will be easily rectified by a firmware update, especially as it's been raised here.
Userlevel 6
Badge +6
Hi all,

Have you tried to clear just the cache partition of the device from the recovery menu?

This won't delete the data on your device.

Please let me know of the outcome!

Best wishes,
Max
Max wrote:

Hi all,

Have you tried to clear just the cache partition of the device from the recovery menu?

This won't delete the data on your device.

Please let me know of the outcome!

Best wishes,
Max


How can we do this?
Userlevel 6
Badge +6
Hi @ashbree,

In order to perform a wipe cache partition, kindly follow the steps below:

Wipe cache partition from the Recovery menu:
1. Turn the device off completely.
2. Press and hold the volume up + power key at the same time, until you get into the recovery menu.
3. Select "Wipe cache partition" (navigate by using the volume keys and power button to select).
4. Confirm the action by selecting "Wipe cache partition" again.
5. At the end of this process, the recovery menu appears for the second time - select "Reboot system now".
Note: Please make sure to select Wipe cache partition, and not Wipe data/factory reset - the latter will erase all data on the internal storage of the device.

I trust this information is of assistance. Should you have any further questions, please do not hesitate to contact us!😀
Max
Userlevel 7
Badge +8
Hi @ashbree,

Did you take the steps Max provided? Please let us know if this solved your issue. 🙂

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