Hi! Recently (to be more specific since July 3rd), my emails have not been syncing, not even when I enter the app and pull down the mails to "force a sync". If I log my hotmail through the PC or the Outlook app I can view all my new mails since the day it stopped working. Is not like I can re-install the app because is a pre-installed app, so I do not know what to do.
My phone is a Mate 20 Lite and my Android version is the 8.1.0. I do not want to update since I need an app that only works in an older version of Android, but if you can confirm to me that updating is the only way to go I will do it.