Dual SIM sudenly not working on Mate 20 Pro

  • 17 June 2019
  • 1 reply

Hi There,

I have Huawei Mate 20 Pro dual sim, the dual sim was working perfectly for almost 1 month, then suddenly the mobile not detecting SIM 1, I sent the mobile for repair and they repaired it and worked for 1 month also, today again the same issue happened for SIM 1, what is the solution, the mobile purchased on March 20, 2019
please help


1 reply

Userlevel 4
Badge +4
Hi and welcome to the forums!
Your best bet is to contact the service centre directly with this issue. It may have been due to some components inside becoming faulty overtime. They may even send out a replacement this time round. Call huawei service centre (08000 886 700) and arrange for the collection of your device.

Hope this helps