Answered

Gmail app not showing numeric icon on unread emails

  • 30 November 2018
  • 27 replies
  • 11617 views

Hello guys,

I am using Mate 20 pro, I could no get my Gmail app to show numeric icon on the unread emails.

In the gmail app, I have already allowed all kind notifications.

Under the phone settings->notification, I could not find Gmail app. Not sure why, is this a bug?

I am using emui 9

Nova launcher able to display unread emails on the gmail app but I have issues with the gestures, hence I am not using Nova launcher for now. Tried using fluid gestures or navigation gestures app to override the gestures on Nova launcher but I failed.
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Best answer by Max 25 January 2019, 19:26

Hi all!

Thank you very much for the suggestions and feedback left in regards to the notification badges displaying on certain apps.
We will take those into consideration and forward them further to our development department!

Should you have any further questions, please do not hesitate to contact us!😀
Max
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27 replies

Userlevel 6
Badge +6
Hello guys,

I am using Mate 20 pro, I could no get my Gmail app to show numeric icon on the unread emails.

In the gmail app, I have already allowed all kind notifications.

Under the phone settings->notification, I could not find Gmail app. Not sure why, is this a bug?

I am using emui 9

Nova launcher able to display unread emails on the gmail app but I have issues with the gestures, hence I am not using Nova launcher for now. Tried using fluid gestures or navigation gestures app to override the gestures on Nova launcher but I failed.


Emui doesn't allow this unfortunately. Just a simple notification badge (no numeric info). Fluid NG working okay for me on Nova though, although you do occasionally have to reset write over permissions it seems.
thanks for the reply!

This really caught me off guard, didn't know such a basic notification could be missing besides the no notification on the lock screen.
Userlevel 1
What could possible explain a so expensive device that doesn't have the simple ability to show badges with numbers of unread messages/notifications to all apps? Not even for the most used e-mail app on planet earth, Gmail.
That is a real shame for Huawei, so I'd like to ask the admins of this group how long we will need to wait until get this via software update, because I refuse myself to believe that this is not even on dev roadmap.
Great hardware with such abyssal software failure is what will keep you way of mobile phone market domination.

Thanks!

Zenaldo Borges
Userlevel 7
Badge +11
Hey @zenaldo,

Sorry, I moved your question to the wrong topic. I now moved it to this thread about numeric icons i the Gmail app. 🙂
Userlevel 4
What could possible explain a so expensive device that doesn't have the simple ability to show badges with numbers of unread messages/notifications to all apps? Not even for the most used e-mail app on planet earth, Gmail.
That is a real shame for Huawei, so I'd like to ask the admins of this group how long we will need to wait until get this via software update, because I refuse myself to believe that this is not even on dev roadmap.
Great hardware with such abyssal software failure is what will keep you way of mobile phone market domination.

Thanks!

Zenaldo Borges


I generally agree, but it's clear that Huawei would prefer people to use its inferior app that includes unread notification badges. I also believe Google left that ability up to the manufacturer to include - especially with Android 7.0 onward.
Userlevel 7
Badge +6
Hi all!

Thank you very much for the suggestions and feedback left in regards to the notification badges displaying on certain apps.
We will take those into consideration and forward them further to our development department!

Should you have any further questions, please do not hesitate to contact us!😀
Max
Userlevel 1
Hi all!

Thank you very much for the suggestions and feedback left in regards to the notification badges displaying on certain apps.
We will take those into consideration and forward them further to our development department!

Should you have any further questions, please do not hesitate to contact us!😀

Max


Nice vague and automatic response that means nothing for your customer that paid more than 1k USD in a phone. Lesson learned!
Userlevel 1

What could possible explain a so expensive device that doesn't have the simple ability to show badges with numbers of unread messages/notifications to all apps? Not even for the most used e-mail app on planet earth, Gmail.
That is a real shame for Huawei, so I'd like to ask the admins of this group how long we will need to wait until get this via software update, because I refuse myself to believe that this is not even on dev roadmap.
Great hardware with such abyssal software failure is what will keep you way of mobile phone market domination.

Thanks!

Zenaldo Borges
I generally agree, but it's clear that Huawei would prefer people to use its inferior app that includes unread notification badges. I also believe Google left that ability up to the manufacturer to include - especially with Android 7.0 onward.


The problem is that this is not limited only to Gmail, you have only a limited list of apps that support the notification badge with numbers ans apparently this is somehting "normal" to Huawei, but any 100 dollrs dumbphone can do.
Userlevel 7
Badge +6
Hi @zenaldo,

Thank you very much for providing us with your honest insight!

We are welcoming feedback from our users as we are constantly seeking to improve our devices and provide the best experience for you.

Any sort of positive or negative feedback is appreciated as we forward this further to the development team to be taken into consideration with further updates, new devices and overall to create the most friendly based experience for our current users and potential new customers.

Hopefully the feature you have proposed will be added in the near future to our devices with an upcoming update!

Hope you found this helpful.
Best wishes,
Max
What could possible explain a so expensive device that doesn't have the simple ability to show badges with numbers of unread messages/notifications to all apps? Not even for the most used e-mail app on planet earth, Gmail.
That is a real shame for Huawei, so I'd like to ask the admins of this group how long we will need to wait until get this via software update, because I refuse myself to believe that this is not even on dev roadmap.
Great hardware with such abyssal software failure is what will keep you way of mobile phone market domination.

Thanks!

Zenaldo Borges


+ 1
This is really bad. I recently purchased a Huawei Mate SE and did not realize there was no numeric badge for the Gmail app. My Samsung Galaxy S5 that is over 5 years old had the feature. Talk about behind the times. Wake up Huawei!
Hi all!

Thank you very much for the suggestions and feedback left in regards to the notification badges displaying on certain apps.
We will take those into consideration and forward them further to our development department!

Should you have any further questions, please do not hesitate to contact us!😀

Max

HI all,

I just got my good new P30 Pro top of line phone and I am almost happy with it. But missing standard function is not a thing at all if you continue to Improve the software. Maybe this subject need to be bring to attention as this disscustions is months ago and still not resolved.
Userlevel 1

Hi all!

Thank you very much for the suggestions and feedback left in regards to the notification badges displaying on certain apps.
We will take those into consideration and forward them further to our development department!

Should you have any further questions, please do not hesitate to contact us!😀


Max
HI all,

I just got my good new P30 Pro top of line phone and I am almost happy with it. But missing standard function is not a thing at all if you continue to Improve the software. Maybe this subject need to be bring to attention as this disscustions is months ago and still not resolved.



So brand new software with new brand and costly phone with no improvements on a such basic feature. It´s unbelievable.
Userlevel 4
Badge
I could've sworn my Mate 9 allowed me to choose between dots and notification numbers for each app so it seems odd the Mate 20 Pro doesn't. Still, I don't mind too much.
Userlevel 1
Mate 20 pro let's you choose, but the limited apps you have when you choose to have badge with number of unread notifications is not worthy. Not even Gmail is part of that list.
I moved from iPhone to a huawei after 11 years. This failure is the first Major drawback I've encountered. I hope their isn't more because I will easily switch back.
when I receive messages at any App there is number or dot , but snapchat not . I enabled from badge icon but still not working .
please advise .
Userlevel 6
Badge +4
Hi @honda I've moved your post here as this thread discusses the issue of notifications / badge numbers.
Userlevel 1
when I receive messages at any App there is number or dot , but snapchat not . I enabled from badge icon but still not working .
please advise .

Honda can you confirm that you get notifications with numbers on Gmail icon? If you do, please inform your phone model and firmware. Thanks!
thanks for the reply!

This really caught me off guard, didn't know such a basic notification could be missing besides the no notification on the lock screen.Hello guys,

I am using Mate 20 pro, I could no get my Gmail app to show numeric icon on the unread emails.

In the gmail app, I have already allowed all kind notifications.

Under the phone settings->notification, I could not find Gmail app. Not sure why, is this a bug?

I am using emui 9

Nova launcher able to display unread emails on the gmail app but I have issues with the gestures, hence I am not using Nova launcher for now. Tried using fluid gestures or navigation gestures app to override the gestures on Nova launcher but I failed.

I called Huawei customer service and they blew me off and even laughed. Very frustrating the icons do not work
Hi all!

Thank you very much for the suggestions and feedback left in regards to the notification badges displaying on certain apps.
We will take those into consideration and forward them further to our development department!

Should you have any further questions, please do not hesitate to contact us!😀

Max




Max there still is no fix for the Gmail icon issue.
Userlevel 1
"Should you have any further questions, please do not hesitate to contact us!" Max said. Max is no one. Customers are clows.
I was laughed at too by Huawei customer service, they totally blew me off and "No F***'s where give" that I and many of you are having this issue.

Seems like such a simple fix, my next phone will be a Samsung if this not fixed.
Same here !! I just buy a P30 Pro few days ago and I don't have the badge icon on Snapchat & Gmail. What a shame ! My old samsung galaxy can do this since 7 years !

I'll go back on Samsung.
Userlevel 1
Let's hope that EMUI 10 solve this issue.

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