How can I fix the sound delay on mate 20 pro?

  • 14 November 2018
  • 1 reply
  • 1621 views

I recently purchased the Mate 20pro on Vodafone UK.
There is a noticeable audio lag when streaming watching videos. This happens on Bluetooth and the default huawei headphones which was my main shock. Why/how can the there be a lag when the headphones are directly connected.

Overall please help me fix this issue.
I have Emui 9.0.0.122

1 reply

Userlevel 7
Badge +6
Hi Krissci,

Sorry to hear of the rough start with the new device, if you can provide me with the IMEI and few followup questions in PM i will gladly assist you with this issue as best as i can.

Best wishes,
Max

Reply