Best answer by Max
Please do not worry if your watch GT gift has not arrived just yet, guaranteed if your claim has been validated you will receive the gift promotion you have applied for.
In order to check about the progress of your claim, kindly click here , scroll down to the bottom of the page where you will see "Track your Claim" where you can track the progress of your claim by entering your claim ID.
Also, you can reach our promotion department by completing a form online here , or by telephone at: 0345 216 0131.
Note: you can find the Huawei Mate 20 Pro pre-order terms and conditions here
I trust this information is of assistance. I wish you a lovely day and enjoy your watch GT!