Question

Huawei mate 20 silent mode and Samsung Galaxy smartwatch

  • 2 February 2019
  • 2 replies
  • 191 views

Hello,

Yesterday I bought the Huawei mate 20 phone and now I'm having problems with my Samsung Galaxy watch (Problems that did not occur with my previous Sony Xperia Z5 Compact)

When I put the Huawei phone on silent mode, the watch still vibrates. This also goes for muted whatsapp conversations (or any notification for that matter). This is highly annoying as my watch is vibrating all the time now.

Is this a known issue? Why is the silent mode on the Huawei phone different from other Android devices? I cant find much about this issue on the internet. I have tried:
  • Factory resetting the phone
  • Factory resetting the Galaxy Watch
  • Reinstalling the Samsung Wear applications
Huawei phone is running on:
Build-number: 9.0.0.147(C432E10R1P16patch01)
EMUI-Version: 9.0.0
ANdroid: 9

2 replies

Userlevel 7
Badge +6
Hello @Wimmeh,

Thank you for bringing this up to us! Regarding this inquiry, please note that the issue might be from the watch itself.

Therefore, I would advise you to try contacting the manufacturers of the watch in question, they might be able to assist you. The watch runs a different OS, so the best thing will be to contact the manufacturers.

Best wishes,
Max
If you set the phone to Do Not Disturb it will silence all alerts even to the watch.

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