Question

Mate 20 lite stuck on December patch?

  • 22 June 2019
  • 6 replies
  • 224 views

Userlevel 4
Bit of a joke this, Never had an update on this phone, stuck on 8.2.0 December 2018 patch here in UK. Anyone else stuck?

6 replies

Userlevel 4
Plenty of views but no replies, is this the norm or is it just me?
Userlevel 7
Badge +11
Hey @Thehangryguy,

I wanted to forward you to this page. But I see that you have already found it. :)

Have you contacted the support team yet? They might be able to create an update request for you: https://consumer.huawei.com/uk/support/
Userlevel 1
Don't bother contacting support as they will just tell you to wait. I have three of these phones and all are stuck on December update. We have no support for updates.
Try updating your phone through the HIcare app. I did few days ago and go the update to 9.0
Userlevel 1
Tried all three phones with hicare and from the pc and nothing. The c782 versions get no updates or support. If I could I would return all three phones
Userlevel 4
Tried all three phones with hicare and from the pc and nothing. The c782 versions get no updates or support. If I could I would return all three phones

Yep same here

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