Mate 20 Pro headphones stopped working

  • 12 July 2019
  • 1 reply


My original Huawei headphones stopped working for some wierd reason however my charger still works. I tried to use the 3.5mm adapter to see if any other earphone works but seems like only the charger works and nothing else.

Any help?

1 reply

Userlevel 3
Badge +2
Hello @M.makda welcome to the community!

I will kindly ask for some additional information :

Have you tried using the headphones with another device?
Have you tried using them with another adapter?

I'm looking forward to your reply! Please don't hesitate to contact us if you have any kind of problems in the future. You can also send me a private message for further assistance.

All the best,