Mate 20 Pro not available in my country?

  • 18 May 2019
  • 2 replies

Hello everyone,

I'm thinking about getting Mate 20 pro so I called customer support and they told me that mate 20 series isn't available in my region but when I went to Huawei store in my country they tell me mate 20 pro is available so I called customer support back and they again tell me it's not officially released where I live and that the available units are smuggled ones which means no warranty at all. What should I do? The official store even showed me the phone and they tell me it has warranty. Could the customer support have out dated info? Or the store is trying to scam me? I once bought a smuggled phone and swore to never do it again, it was a traumatizing experience.

Thank you!

2 replies

Userlevel 7
Badge +7
I recommend buying the Mate 20 Pro via Huawei via Amazon.