Answered

Microphone not working on Huawei Mate 20 Lite due to Xtreme Skin

  • 6 December 2018
  • 2 replies
  • 2330 views

Hi, I purchased a new Mate20 Lite last week. I inserted the SIM a couple of days ago and since when I make calls, people on the other end tell me they are not able to hear me. I tested this myself using another phone.

These are my findings -

When I use earphones I can hear myself.
When I put the phone on speaker, I can hear myself.
When I use other apps like Whatsapp, Duo, even then I can't hear myself.

I tried disabling the AI battery management from Automatic to Manual for all apps and no luck there too.

Is there a fix to this problem?
Should I be looking at returning and getting a refund for the phone?

Thanks.
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Best answer by vikasm 6 December 2018, 12:12

Found the cause. I had wrapped the phone using a skin from Xtremeskins, which had covered the microphone. Removed it and its all working fine. Phew, relieved.
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2 replies

Found the cause. I had wrapped the phone using a skin from Xtremeskins, which had covered the microphone. Removed it and its all working fine. Phew, relieved.
Userlevel 7
Badge +11
Hi Vikasm,

Good to read that you found the solution so quickly! 😃

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