my mate 20 pro is not connecting with with laptop by usb cable and usb-c earphone

  • 5 August 2019
  • 1 reply


I am surprised today that my mate20pro can not be connected with my laptop to save fils it is giving only a power charging and no notification.
The same thing with the earphones usb-c they are not working any more, the speakers still working even i connect the earphone.

I need the solution please

1 reply

Userlevel 3
Badge +2
Hi @abdelhakimBJ, we are glad you are part of our community!

Regarding your case, I would kindly ask you if this issue was happening before or is just the first time you encounter this?

I'm looking forward to your reply! Please don't hesitate to contact us if you have any kind of problems in the future. You can also send me a private message for further assistance. Have a lovely day!

All the best,