Answered

Theme and wallpaper settings mate 20 pro


Hi

When you set a theme why does it not automatically change the lock screen?

Also why when I set a theme does the background wallpaper appear in HD yet if I manually set it as wallpaper as this is the only way I can get a matching lock sreen and wallpaper, the image Appears blurry and distorted?

If you look at the gold details in the below image you can clearly see the difference

It is worse on the locks reen especially if using a live wallpaper

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Best answer by Max 18 December 2018, 18:20

Hi @4kliam,

Happy to hear that you are using one of our devices.

In regards to your inquiry: When selecting a theme from the Theme store, it depends on the theme installed if the lock screen will change along with the installation of it or not.
This is a feature provided by the installed theme itself. Some theme's also change the lock screen image of the device, while others allow the user to keep the previous lock screen image and change it to their choice.

As for the blurry effect on the lock screen image of your device, please make sure you did not enable the illusion feature by mistake.
Long tap on the screen of the device, select wallpaper and choose the desired image you wish to set as a lock screen. Once selected, you will see on the bottom right (above the pictures option) a scroll with '-' on the left and '+' on the right, underneath writing 'Illusion' and 'Scrollable'. Make sure that Illusion is set all the way to the left, on the '-' sign, so that the image will not seem blurry or distorted.

I trust this information is of assistance. Should you have any further questions, please do not hesitate to contact us! 😀

Max

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4 replies

Userlevel 6
Badge +6
Hi @4kliam,

Happy to hear that you are using one of our devices.

In regards to your inquiry: When selecting a theme from the Theme store, it depends on the theme installed if the lock screen will change along with the installation of it or not.
This is a feature provided by the installed theme itself. Some theme's also change the lock screen image of the device, while others allow the user to keep the previous lock screen image and change it to their choice.

As for the blurry effect on the lock screen image of your device, please make sure you did not enable the illusion feature by mistake.
Long tap on the screen of the device, select wallpaper and choose the desired image you wish to set as a lock screen. Once selected, you will see on the bottom right (above the pictures option) a scroll with '-' on the left and '+' on the right, underneath writing 'Illusion' and 'Scrollable'. Make sure that Illusion is set all the way to the left, on the '-' sign, so that the image will not seem blurry or distorted.

I trust this information is of assistance. Should you have any further questions, please do not hesitate to contact us! 😀

Max
Hi thanks for your reply


Firstly using the metho to change the lock screen does not. Work. That only allows you to set a wallpaper. It would be easier to be able to set both using the method you have described.

Secondly the blur effect is all the way to the left and it. Is. Still blurry compared to the wallpaper

Thanks Liam
Userlevel 6
Badge +6
Hi @4kliam,

Thanks for getting back to us.

When you select the desired picture to set as the background of the device or lock screen, tap on the check mark in the right top corner and you will be prompted with the following options: "Lock Screen" , "Home Screen" and "Both".
Lock Screen will set the image as the wallpaper for the lock screen only.
Home Screen will set the image as the wallpaper for the Home screen only.
And both will set the image for both the lock screen and home screen.

As for the quality of the wallpaper, please keep in mind that it will be reduced to fit the size of the device screen, thus compressing the quality of the picture.
If the wallpaper selected is not the exact dimensions of the screen of your device, this will be resized so it will fit perfectly, allowing the user to zoom in/out or change the position of the picture as desired.


Hope it helps,
Max
Hi

OK you are right but doesn't work with live images as it only allows those on wallpaper

If the image is bigger why is the quality reduced.? On any other device or a pc for example the image its compressed giving more detail. Only if you stretch an image does it look worse

Also if you look at the images from my original post they are the same image, one is set from the theme automatically and has a higher clarity then the one set manually

Thanks again

Liam

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