Go to Huawei website Go to Huawei website

Mate 20 series

Everything about the Mate 20 series. Share knowledge, ask your questions and get inspired.

  • 341 Topics
  • 4,416 Replies
Share your Mate 20 Pro Tips & Tricks

Share your Mate 20 Pro Tips & Tricks

  • 7
  • 2
chillphone
Rank
chillphone
started this topic

Mate 20 Pro Vs Mate 10 Pro

Let me start by saying that this is my personal opinion and is very subjective. I have owned the mate 10 pro since its launch and it replac...
  • 3
  • 1
Share your questions! - Mate 20 Pro Q&A session with a product trainer Alex

Share your questions! - Mate 20 Pro Q&A session with a product trainer...

  • 6
  • 35

341 Topics

RajassHuawei Hidden Dragon

Mate 20 Pro green edges on screen

Can anyone explain why I'm seeing green on the edges of my Huawei mate 20 Pro?

231063 1830
E
5 days ago
C
Choggelec Fresh Fortune Cookie

How to claim Huawei Watch GT and Wireless Charger
Answered

How do I claim my free watch and charger. My new phone arrived today after back order. I ordered the day before the deadline but can't find link on website

18489 256
M
5 days ago
J
jimbox99 Diligent Disciple

Mate 20 lite - All SD cards appear as damaged
Answered

Mate 20 lite, bought in germany, 1 month of use. SD card formated in phone has failed with the error "your sd card is damaged, format to fix" after formatting, and not putting data back in it, the error showed up again. error shows up at random intervals., until card is not readable again. formatte...

17972 174
J
3 days ago
H
havok89 Fearless Explorer

Mate 20 Pro - EMUI9 issues, bugs, dislikes, feature requests

Is there anywhere official to log these? I suppose just now the main issue/bug for me is that notifications dont really work and just arent useful. e.g. AOD doesnt show any notification icons. Cannot see expanded notifications without unlocking the device. Cannot dismiss notifications without unl...

19091 166
B
1 day ago
S
scott256 Opening Fortune Cookie

Best Screen Protectors for the Mate 20 Pro?

After trying out 3 different types of glass screen protector and two film protectors, nothing is working with the under-display fingerprint scanner. Will there be any official screen protectors being released or are there any particular third party ones that actually work that offer good protection?...

27876 54
T
1 month ago
Rank
Rick F

Mate 20 Pro update

So this is what the 369MB update does!! This update adds new filters and effects, and introduces the AI zoom feature for improved mini video recording. Camera As new filters and effects. You can now apply features including AI colour, background blur, and vintage to video while shooting. Adds the...

5611 39
4 days ago
Rank
Gordo26 Huawei Wonder

Mate 20 Global Launch - Live Stream 16.10.18 @2pm

Was thinking we could get a running convo going while watching the Live Stream (or the lucky few who are in attendance at the live show) with our thoughts & questions 🙂 First impressions etc

1027 39
Rank
3 months ago
Rank
Jmoon Huawei Wonder

Mate 20 Pro camera error
Answered

Lots on here about green screen. I do seem to be affected but not as badly as other (see pic)s. However, is anyone else suffering from this frequent camera error (see pic)? It occurs in a variety of camera modes and also affect ability to use facial recognition. I'd normally just exchange unit b...

6492 35
Rank
11 days ago
Rank
Amy Community Manager

Share your questions! - Mate 20 Pro Q&A session with a product trainer Alex

Share your questions! - Mate 20 Pro Q&A session with a product trainer Alex

On the 16th we introduced the Mate20 Pro...isn't it amazing🤩!? We teamed up with our product trainer Alex for our next Q&A session. Share your questions about the Mate20 Pro Do you have questions about the power management? Usabliity? The camera? Ask anything you'd like about the Mate 20 pro below...

17816 35
Rank
11 days ago
J
jp007_uk Opening Fortune Cookie

Mate 20 Pro Screen Mirroring
Question

I'm new to Huawei just purchased the Mate 20 Pro coming from OnePlus 3t... I'm trying to mirror my screen to a Goggle Chromcast but the quality is awful. I've tried different apps, TVs and even another Chromcast device but its always the same poor quality. My wife uses her Samsung Galaxy S8 fine an...

5509 34
A
4 days ago
cesar.mifune Fearless Explorer

Voice Unlock on Mate 20 Pro
Answered

I am a new Huawei user, prior with my Mate 20 Pro, I was using a Samsung S8+. Since then, I have started to use Google Assistance regularly. With my old S8+ I could wake it up, unlock the phone and straightaway the screen will brought me to Google Assistance and be ready to listen for my next voice...

4673 33
Rank
17 days ago
bjorsim Hidden Dragon

Mate 20 Pro and Google Pay
Question

I'm struggling to get Google Pay to work, the first few times I tried, the terminal told me to either use chip or another card. The store and terminal do support Google Pay. Then I tried to switch to a new SIM card, and now nothing happens at all (though I'm not sure if this is what caused it). The...

1926 31
28 days ago
S
sjw Diligent Disciple

Backup to cloud - not enough space?
Question

I just got a Mate 20 Pro - like it lots. 🙂 I understand we get 5GB of storage from Huawei and that's how I'd like to do backups. I don't really want to (or remember to) connect to a PC or external storage to do it. I have created a HuaweiID and gone into the Cloud option on the phone. All I want t...

1421 30
S
1 month ago
G
geovass Crouching Tiger

Mate 20 Pro accessibility services
Question

Hello, It seems emui is constantly killing the accessibility services. I am running 122 firmware. Anyone else facing the same issue? I have secured the relevant apps under battery optimization and also under apps/special access/battery optimization. It doesn't seem to work though.

544 29
G
2 months ago
D
djabroad Fresh Fortune Cookie

Mate 20 pro delayed
Answered

Huawei maybe playing games. I pre ordered one with Amazon to be delivered tomorrow, however I just received a message today from Amazon saying its been delayed until 20th Nov by Huawei. Why? I can only think that they have underestimated potential orders or they arent ready for full sales. Either wa...

1434 26
3 months ago
B
banditkd Fearless Explorer

Wifi Calling on Vodafone
Answered

I have been holding off pushing the button to buy a mate 20 pro but with all the green screen issues i have been hesitant to do so. Now it appears that a new batch is making its way into the supply chain I'm getting close again bit it then occurred to me that I need Wi-Fi calling to work on what eve...

1089 24
16 days ago
Rank
chillphone Huawei Wonder

Mate 20Pro update 9.0.0.187

Main feature is the super macro mode available via camera more option.

545 23
Rank
8 hours ago
J
J. Jonaitis Opening Fortune Cookie

Instal default weather app on Mate 20 Pro
Answered

Hello I accidentally uninstalled default weather app on Huawei mate 20 pro and now can't find it. Could anyone tell me please where to find this default weather app? Thank you in advance!

6083 23
Rank
1 month ago
Rank
Jase Huawei Wonder

Can't find video settings Mate 20 Pro
Answered

Having watched probably all the YouTube reviews on the mate 20 I'm trying to find how to video with the people in colour and everything else black and white? Help 😕

1893 23
Rank
3 months ago
RajassHuawei Hidden Dragon

New EMUI update - Block all strangers

Has anyone noticed a change in their phone manager app after the update?

1039 22
20 days ago
Piers Hidden Dragon

Is there a way to increase volume when headphones are used?
Answered

I'm using the same headphones I've used with my last three phones. I've not noticed an issue with volume, but I used my Mate 20 Lite with headphones for the first time and tested with both the Google Play app and Huawei app - the volume was quiet compared to other devices. 3.5mm jack in use. Is th...

5972 22
F
13 hours ago
Rank
Amy Community Manager

Mate20 Lite - watch the Q&A Video with our Product Trainer
Answered

Mate20 Lite - watch the Q&A Video with our Product Trainer

Last Friday we introduced the Huawei Mate20 lite! Are you as excited as I am? 😃 Do you have questions about the Mate20 lite? Ask them below! There will be a Q&A session with a product trainer happening based on the most interesting questions. 💬 We will select a winner among all the...

11818 22
Rank
3 months ago
F
Fallboard Hidden Dragon

Mate 20 Pro POLL: Who has a good screen, who has the green screen issue?
Question

Want to get a clearer picture of how many Mate 20 Pro owners have been affected by the bleeding versus whose screen works properly. If you can, please post the five digit build date code from your serial number (located on the label of the box) which is in the middle and looks like 18XXX I'll start...

7793 19
A
22 days ago
B
biffsmash Fearless Explorer

Touchscreen delay on Mate 20 Pro
Answered

Hi I have the Mate 20 Pro, l09. UK Ee. Technically 2 months behind on updates now with 1st December security patch. Ver 153. Anyway when you use the touch screen, there is a small delay before it registers. You can see this when you use a drawing app.. When you scroll it takes a 1 to 2 mm moveme...

154 18
B
15 hours ago
K
Katy406 Opening Fortune Cookie

Snapchat issues
Question

My front camera on snapchat is permanently zoomed it, but it isn't on the camera app. I've changed the ratio to see if that would help but it hasn't. Any suggestions everytime I open Snapchat I get a close up of my nose haha help!

4326 18
Rank
4 days ago

Need help now?

Phone the Hotline: 08000 886 700 Mon - Fri 09:00 - 21:00, Sat. 9:00 - 17:00 (except bank holidays).

Leaderboard

Badges

  • Badge
    Jase has earned the badge Wisdom Master
  • Badge
    AlexL has earned the badge So productive
  • Badge
    Jmoon has earned the badge Chataholic
  • Badge
    Jmoon has earned the badge Wisdom Master
  • Badge
    Jase has earned the badge Chataholic
Show all badges

popular Tags

Cookie policy

By browsing our website, you accept the use of cookies on our site to perform analytics, provide you with ads tailored to your preferences and interests, and allow you to share content on social networks. Learn more about our cookies and manage them

Accept cookies Cookie settings