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Mate 20 series

Everything about the Mate 20 Series.

  • 617 Topics
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Share your Mate 20 Pro Tips & Tricks

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chillphone
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chillphone
started this topic

Mate 20 Pro Vs Mate 10 Pro

Let me start by saying that this is my personal opinion and is very subjective. I have owned the mate 10 pro since its launch and it replac...
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Share your questions! - Mate 20 Pro Q&A session with a product trainer...

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617 Topics

RajassHuawei Hidden Dragon

Mate 20 Pro green edges on screen

Can anyone explain why I'm seeing green on the edges of my Huawei mate 20 Pro?

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5 days ago
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Choggelec Fresh Fortune Cookie

How to claim Huawei Watch GT and Wireless Charger
Answered

How do I claim my free watch and charger. My new phone arrived today after back order. I ordered the day before the deadline but can't find link on website

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6 months ago
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jimbox99 Crouching Tiger

Mate 20 lite - All SD cards appear as damaged
Answered

Mate 20 lite, bought in germany, 1 month of use. SD card formated in phone has failed with the error "your sd card is damaged, format to fix" after formatting, and not putting data back in it, the error showed up again. error shows up at random intervals., until card is not readable again. formatte...

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1 month ago
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havok89 Fearless Explorer

Mate 20 Pro - EMUI9 issues, bugs, dislikes, feature requests

Is there anywhere official to log these? I suppose just now the main issue/bug for me is that notifications dont really work and just arent useful. e.g. AOD doesnt show any notification icons. Cannot see expanded notifications without unlocking the device. Cannot dismiss notifications without unl...

33089 196
5 days ago
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Nastassja Opening Fortune Cookie

App updates is not moving - preparing for setup
Answered

Received notification stating that my phone need to update its app once i connected to the WiFi. Connected few times to the wifi, but yet the "preparing for setup" is not even doing anything. I restarted my phone few times, but still receiving this notification. May i know if i forgotten any steps...

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1 day ago
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scott256 Opening Fortune Cookie

Best Screen Protectors for the Mate 20 Pro?

After trying out 3 different types of glass screen protector and two film protectors, nothing is working with the under-display fingerprint scanner. Will there be any official screen protectors being released or are there any particular third party ones that actually work that offer good protection?...

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4 months ago
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FFQ Fresh Fortune Cookie

Voice recording has no sound Mate 20 Pro

Hi I had this problem since I bought my Huawei Mate20 pro. When i record my voice either by using the Voice Recorder app or by making voice messages in Whatsapp, I almost have no sound. You can hear the first milliseconds of my voice and the rest is silent. I can record very low sounds without any...

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2 months ago
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J. Jonaitis Opening Fortune Cookie

Instal default weather app on Mate 20 Pro
Answered

Hello I accidentally uninstalled default weather app on Huawei mate 20 pro and now can't find it. Could anyone tell me please where to find this default weather app? Thank you in advance!

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3 days ago
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chillphone Huawei Wonder

Mate 20 Pro update 9.0.0.187

Main feature is the super macro mode available via camera more option.

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3 months ago
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jp007_uk Opening Fortune Cookie

Mate 20 Pro Screen Mirroring
Question

I'm new to Huawei just purchased the Mate 20 Pro coming from OnePlus 3t... I'm trying to mirror my screen to a Goggle Chromcast but the quality is awful. I've tried different apps, TVs and even another Chromcast device but its always the same poor quality. My wife uses her Samsung Galaxy S8 fine an...

12852 42
2 months ago
bjorsim Hidden Dragon

Who would like the option to take 16:9 aspect ratio photos with your Huawei phone?

I wanted to start this conversation to see if there are others like me, who miss this ability. Technically it's just a firmware update away and if enough of us voice a desire for this, Huawei might listen. For me 16:9 aspect ratio is very important because it's the most practical when viewed on a n...

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12 days ago
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Rick F

Mate 20 Pro update

So this is what the 369MB update does!! This update adds new filters and effects, and introduces the AI zoom feature for improved mini video recording. Camera As new filters and effects. You can now apply features including AI colour, background blur, and vintage to video while shooting. Adds the...

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1 month ago
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Gordo26 Huawei Wonder

Mate 20 Global Launch - Live Stream 16.10.18 @2pm

Was thinking we could get a running convo going while watching the Live Stream (or the lucky few who are in attendance at the live show) with our thoughts & questions 🙂 First impressions etc

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9 months ago
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levy.shane Opening Fortune Cookie

Mate 20 pro notifications issue
Question

Hi. I seem to have circumstances where I'm not getting notifications from apps despite all the settings being on. I use the AOD and I know that doesn't support 3rd party apps at the moment but when I get to the lock screen I get nothing and upon unlocking the phone I get a stream of notifications....

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1 month ago
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Amy Community Manager

Share your questions! - Mate 20 Pro Q&A session with a product trainer Alex

Share your questions! - Mate 20 Pro Q&A session with a product trainer Alex

On the 16th we introduced the Mate20 Pro...isn't it amazing🤩!? We teamed up with our product trainer Alex for our next Q&A session. Share your questions about the Mate20 Pro Do you have questions about the power management? Usabliity? The camera? Ask anything you'd like about the Mate 20 pro below...

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5 months ago
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Jmoon Huawei Wonder

Mate 20 Pro camera error
Answered

Lots on here about green screen. I do seem to be affected but not as badly as other (see pic)s. However, is anyone else suffering from this frequent camera error (see pic)? It occurs in a variety of camera modes and also affect ability to use facial recognition. I'd normally just exchange unit b...

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3 months ago
Piers Hidden Dragon

Is there a way to increase volume when headphones are used?
Answered

I'm using the same headphones I've used with my last three phones. I've not noticed an issue with volume, but I used my Mate 20 Lite with headphones for the first time and tested with both the Google Play app and Huawei app - the volume was quiet compared to other devices. 3.5mm jack in use. Is th...

65772 35
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1 month ago
bjorsim Hidden Dragon

Mate 20 Pro and Google Pay
Question

I'm struggling to get Google Pay to work, the first few times I tried, the terminal told me to either use chip or another card. The store and terminal do support Google Pay. Then I tried to switch to a new SIM card, and now nothing happens at all (though I'm not sure if this is what caused it). The...

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15 days ago
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banditkd Fearless Explorer

Wifi Calling on Vodafone
Answered

I have been holding off pushing the button to buy a mate 20 pro but with all the green screen issues i have been hesitant to do so. Now it appears that a new batch is making its way into the supply chain I'm getting close again bit it then occurred to me that I need Wi-Fi calling to work on what eve...

4641 34
14 days ago
cesar.mifune Diligent Disciple

Voice Unlock on Mate 20 Pro
Answered

I am a new Huawei user, prior with my Mate 20 Pro, I was using a Samsung S8+. Since then, I have started to use Google Assistance regularly. With my old S8+ I could wake it up, unlock the phone and straightaway the screen will brought me to Google Assistance and be ready to listen for my next voice...

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6 months ago
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F3r1 Fearless Explorer

Call recording
Answered

Hi, I read about Mate 20 could record calls, but i cant find this option. Could anyone help me? Thanks

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28 days ago
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geovass Crouching Tiger

Mate 20 Pro accessibility services
Question

Hello, It seems emui is constantly killing the accessibility services. I am running 122 firmware. Anyone else facing the same issue? I have secured the relevant apps under battery optimization and also under apps/special access/battery optimization. It doesn't seem to work though.

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8 months ago
RajassHuawei Hidden Dragon

New EMUI update - Block all strangers

Has anyone noticed a change in their phone manager app after the update?

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4 months ago
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victorlim Opening Fortune Cookie

Gmail app not showing numeric icon on unread emails
Answered

Hello guys, I am using Mate 20 pro, I could no get my Gmail app to show numeric icon on the unread emails. In the gmail app, I have already allowed all kind notifications. Under the phone settings->notification, I could not find Gmail app. Not sure why, is this a bug? I am using emui 9 Nova la...

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1 day ago
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djabroad Fresh Fortune Cookie

Mate 20 pro delayed
Answered

Huawei maybe playing games. I pre ordered one with Amazon to be delivered tomorrow, however I just received a message today from Amazon saying its been delayed until 20th Nov by Huawei. Why? I can only think that they have underestimated potential orders or they arent ready for full sales. Either wa...

1557 26
9 months ago

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