Received my TalkBand 5 yesterday and successfully paired it with a Mate 20 Pro. Even updated the firmware on it to v188.8.131.52. In the Health App (v 184.108.40.2062) I enabled the Huawei TruSleep and the automatic heart rate measurement features.
I was expecting it to count my steps automatically without starting a workout from the menu. However this is not the case. It did not record any data on my sleep either.
Has anyone else experienced the same? Or is it just me messing up the settings?
Any help or suggestion is greatly appreciated.
Best answer by Avaaz Kamora
Hi everybody, I too was having issues with my talkband and after many pointless messages and calls to 'wahway' I was getting nowhere, so I dug a little deeper into the net and found a solution which has corrected my talkband and now it counts steps and calories, hopefully this method will work for you guys aswell.
First on your phone goto your time and date settings turn off auto mode and change your time zone to Auckland new Zealand then go back into your health app and reset your talkband, its as simple as that. Revert back to your original time zone but maybe keep it off auto. Seems to have worked for me.