Answered

Pair my Band 2 pro with my phone


Userlevel 1
I'm using the Band 2, but i can't pair my band with the app on my phone. Can someone help me please?
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Best answer by Max 2 August 2018, 15:10

Hi,

We're happy to hear that you're using one of our products 😀

Regarding your question, the Band 2 can be paired with your phone using the Huawei Health app. If you own a Huawei smartphone, it is pre-installed on your phone. If not, you can download and install it from Google Play Store. If you are using an iOS device, we recommend installing the Huawei Wear app from the App Store, which works pretty much the same way.

Once the app is installed, follow the onscreen instructions in the Huawei Health/Wear app and touch the touch-sensitive button on your band to pair. Bear in mind that the Band cannot be paired with the smartphone from the standard Bluetooth menu. I also wish to point out, for future reference, that the Band cannot be connected/paired to a tablet.

After the Band is paired and synced, feel free to use it at your leisure 😉 And, of course, let us know if there's anything else we can help you with.

Max

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15 replies

Userlevel 6
Badge +6
Hi,

We're happy to hear that you're using one of our products 😀

Regarding your question, the Band 2 can be paired with your phone using the Huawei Health app. If you own a Huawei smartphone, it is pre-installed on your phone. If not, you can download and install it from Google Play Store. If you are using an iOS device, we recommend installing the Huawei Wear app from the App Store, which works pretty much the same way.

Once the app is installed, follow the onscreen instructions in the Huawei Health/Wear app and touch the touch-sensitive button on your band to pair. Bear in mind that the Band cannot be paired with the smartphone from the standard Bluetooth menu. I also wish to point out, for future reference, that the Band cannot be connected/paired to a tablet.

After the Band is paired and synced, feel free to use it at your leisure 😉 And, of course, let us know if there's anything else we can help you with.

Max
hi,

Can i pair 2 devices, Huawei Huawei Watch GT Sport + Huawei Band 3e, on Huawei Health app?

Tks.

Jerome


Userlevel 6
Badge +6
Hi Jerome,

If your device has Bluetooth 5.0 or higher, yes, this will work for your device.

Best wishes,
Max
Hello, I use a band pro 2 with a huawei p8 lite. It was fine till today, but by mistake I canceled the association between my phone and the band, in huawei health app. I tried also in huawei wear app, but without succes. How can I connect / pair again my devices again? Thank you.
I have had my band pro 2 connected to my huewai p smart for ages I switched off the Bluetooth and on switching it back on it will not connect to health again????
Userlevel 7
Badge +8
Hi @veronicagodeanu and @Hengsters, Welcome on the community! 🙂

I moved your questions to this thread about pairing a Band 2 Pro with your phone. Please read the comments above and let us know if you managed to pair the band to your devices.
Hi,

I am also having issues with pairing to my P20pro. I can see the Band 2 from the bluetooth menu but not showing under devices in health App. Restarted phone, tried keeping the band button pressed, scrolled interminably on it, nothing happens. Help pls!
Hi,
Done it. Downloaded the wear app and updated the band, then it eventually paired.

Thanks
How do u update the band
Hi Hengsters, I downloaded Huawei Wear, paired the band and the app prompted me to update.
Entrigo This is the problem it won't pair
Hi, same as Hengsters, I cannot pair it with my device, keeps sending an error.
I tried two re-download the apps on my phone, but did not help
Sorry, don't know...
Userlevel 6
Badge +6
Hi @Hengsters, @rederic34,

Sorry to hear about the situation you are facing.

In regards to this, could you please open the HiCare application, go to Home, tap on the '+' symbol in the top right corner and tap on "Smart Band".
Scroll to the bottom of the page and tap on "Can't see your device?"

From there the application will prompt you towards the AppGallery to download the correct software the device needs to install in order to pair with the Band 2 Pro.

Let me know if this did the trick for you!😀

Regards,
Max
Hi,

How do I stop receiving notifications from this thread? Can't see any option, can you please help with this?

Many thanks

Enrico

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