I'm trying to download pdf files from a work related website but I always get an error message when I try to do so. I don't seem to have this problem if I download files from an app, so I'm baffled as to why this happens. I contacted the website and the just asked me to provide screen shots and device make etc, but provided no solution and none of my colleagues have any problem downloading the same files on their devices. I have Acrovat reader installed on the phone. Please help, I really need to get these files but I can't ask a colleague to do it for me on their devices as they're confidential.