Question

How do i get Histen sound effects when my headset is bluetooth as there is no 3.5mm jack on mediapad

  • 11 April 2019
  • 4 replies
  • 1894 views

I have a Huawei mediapad M5 10.8" tablet that has no 3.5mm jack point for wired headphones. So I have JBL Bluetooth headphones connected but the Histen settings are greyed out . It says they can only be used when a headset is connected which my headphones are connected.
Googling answers has brought up that this setting will only work with wired headphones but that is impossible as there is no jack for wired connection .
Question is how on earth do I get the Histen sound effects to work ?

4 replies

Userlevel 7
Badge +6
Hi @marksmith60, welcome to the community!

We're happy to hear that you're using our product.

At the moment the Histen sound effects are not available through Bluetooth connection. If you try via type-C headphones, you'll see the options in settings.

We understand that you'd still like to use this function, we'll try our best to improve it as soon as possible.

Kind regards,
Max
I have a Huawei mediapad M5 10.8" tablet that has no 3.5mm jack point for wired headphones. So I have JBL Bluetooth headphones connected but the Histen settings are greyed out . It says they can only be used when a headset is connected which my headphones are connected.
Googling answers has brought up that this setting will only work with wired headphones but that is impossible as there is no jack for wired connection .
Question is how on earth do I get the Histen sound effects to work ?Hi @marksmith60, welcome to the community!

We're happy to hear that you're using our product.

At the moment the Histen sound effects are not available through Bluetooth connection. If you try via type-C headphones, you'll see the options in settings.

We understand that you'd still like to use this function, we'll try our best to improve it as soon as possible.

Kind regards,
Max


Hi MAx,
I would like you to help me because I want to disable Histen in some way so that I can use my bluetooth headphones, I'm really not interested in improvements.

Regards,
Userlevel 6
Badge +6
Hi MAx,
I would like you to help me because I want to disable Histen in some way so that I can use my bluetooth headphones, I'm really not interested in improvements.

Regards,


you just need to pair the bluetooth headphones to your device, Histen is not available for bluetooth but doesn't stop you from using bluetooth devices.
Hi Max,

I use Huawei Mediapad M5 Pro and bluetooth headphones. I would be very happy, if you can improve the function of the Huawei sound system and activate listening Histen Sound Effects using bluetooth headphones in next software update for Huawei. It would be very nice, if we can do that.

Halim

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