Answered

M5 - WiFi dies when Bluetooth used


If streaming a movie, and listening with Bluetooth headphones, the WiFi is so poor that video becomes blocky and stutters. A quick Google search shows that this is a known problem with the shared antenna, but since the M5 doesn't have a headphone socket, is this something that might be fixed with a firmware update?
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Best answer by Max 17 September 2018, 16:41

Hi HailVectron!

Glad to hear that you are using the M5 tablet.

In response to your inquiry, the Wi-Fi and Bluetooth hardware are deisgned to be in the same chipset and are using the same frequency band. Therefore, using Bluetooth while surfing the Internet using Wi-Fi may cause the Wi-Fi speed to slow down.

Since the M5 supports dual band (2.4 GHz and 5 GHz), use the 5 GHz band to connect to Wi-Fi.

Hope this proves useful!

Max

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4 replies

Userlevel 6
Badge +6
Hi HailVectron!

Glad to hear that you are using the M5 tablet.

In response to your inquiry, the Wi-Fi and Bluetooth hardware are deisgned to be in the same chipset and are using the same frequency band. Therefore, using Bluetooth while surfing the Internet using Wi-Fi may cause the Wi-Fi speed to slow down.

Since the M5 supports dual band (2.4 GHz and 5 GHz), use the 5 GHz band to connect to Wi-Fi.

Hope this proves useful!

Max
Userlevel 6
Badge +7
Also worth changing the band your wifi is on but I would wifi on 5ghz if your router supports.
Hi, I have just purchased the Huawei mediapad M5 and I'm having issues with slow WiFi when the tablet is connected to Bluetooth headphones.
I tried playing Netflix HD and it stops and keeps buffering when Bluetooth headphones are connected.
Please could someone help me or do I need to return the tablet?

Many Thanks
J
Userlevel 7
Badge +11
Hi @JaYZBeck,

Welcome on the Huawei Community. I moved your question to this thread to avoid double topics. Please read the comments above and please let us know if this helps!

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