Question

WiFi really slow on Mediapad

  • 21 May 2019
  • 2 replies
  • 593 views

  • Fresh Fortune Cookie
  • 0 replies
The WiFi on my wife's mediapad M5 is so poor that you can not use it to watch any TV. We get 36mbps on all other devices and it reports a good signal.

Is there some settings I am missing as it's currently not a very media friendly mediapad.

Thanks

2 replies

Userlevel 2
Badge +3
Hey @Barry, welcome to the Community!

That's just very annoying! I'm sorry to hear about this inconvenience!

Have you tried resetting the network settings? Please attempt fixing this issue by following these steps: open Settings > System > Reset > Network Settings reset > Tap on Reset network settings button! Restart your device, then try connecting again!

Please let us know if this was helpful!

Cheers,
Jack
Hi @bary
Does your tab shows 5ghz option while connecting with wifi

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