I cannot find in my settings fingerprint option, even after the restart after the last update. What I should do?
Best answer by Luis
I made the factory reset as recommended. Tunrned it on and made the initial setup, and fingerprint worked for a couple of times. Then I went to finish the setup, and setup my gmail app. Immediatelly afer this fingerprint stopped working.
I made a new reset, but just cleared cache, and started in safe mode. It all worked. Made a reboot, and as soon as gmail app was activated, no fingerprint functionality anymore. I went to settings and diasabled gmail app, and it came back working.
So it seems pretty conclusive to me, gmail app introduces a bug in your operating system. Any ideas on how to make this go away?
Also, I started using Blue Mail in order to have email access while this is sorted out, but I am not sure if this is secure. Any comments on that?
I am sure there is more people out there with similar issues. And tech support should look at it to give some solution.