My phone has over 5g of others crap on my phone. Only had phone 3 months. Don't know how it's got that much
Best answer by DRSC Media
@Danjl yes I can see them now just fine, seems there was an issue previously but it's fixed.
@aa user as somebody else mentioned, the "apps" also includes data from apps, such as, for example, if you download music on Spotify or if you have Youtube premium and download videos to watch them offline. Even Google Maps does this. In many cases, this data does not appear under the proper app. A concrete example is a reader app I use, which appears as using "20mb", but when I check on my PC, the proper folder containing all the content I've downloaded to read offline is 20GB, thus why I have 36GB of "app" data on my device.
For this, you can connect the phone to your PC and check the size of the folders on your phone memory. You might have downloaded an app/use an app that downloads large amounts of data without realizing it.
If this is not the case, I recommend you use a Huawei ID to backup your pictures/SMS/contacts to the Huawei Mobile Cloud, and then backup via HiSuite on PC your applications and other important data, then do a factory reset of the device. Don't forget to first delete your google account from the device to avoid being Google locked.