Answered

My Huawei P20 Pro can't see Bluetooth devices


Hello!
Tried new and old wireless devices, unlinked all my old devices from my phone, followed the standard advice, rebooted everything, my phone refuses to 'see' any Bluetooth device!

Can anyone help? Had this problem yourself?
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Best answer by Spudfish83 18 October 2018, 14:25

Hello!

I turned it off and on, and now it's working, I'm embarrassed to say!
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5 replies

@Spudfish83 it sounds like you may have an issue with your handset. Issue with Bluetooth and WiFi, I'd suggest swapping the handset over where you bought it from as soon as you can! Sorry!
Userlevel 7
Badge +6
Hello Spudfish83,

Please contact us directly for a more detailed troubleshooting and if needed servicing of the device.
To contact us please feel free to choose between phone, online chat and email all available on https://consumer.huawei.com/en/contact-us/

Best wishes,
Max
Userlevel 7
Badge +11
Hi Spudfish83,

Did you and Max sort this issue? And how? Could you share it with us? 🙂
Hello!

I turned it off and on, and now it's working, I'm embarrassed to say!
Userlevel 7
Badge +11
Hello!

I turned it off and on, and now it's working, I'm embarrassed to say!


https://www.youtube.com/watch?v=5UT8RkSmN4k


Glad it worked 😉

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