My phone 'Nova 3i' is unable to detect a signal, and it shows "No service" on the top of the screen. I've tried reseting the network, i've removed the SIM card and put it back, but nothing worked. I've also put my SIM card in my phone's friend and it worked. I don't know what to do, I can't call or send texts.
Thank you in advance !
Best answer by drhouse
I also can't select a network manually, the network search fails !
maybe it is the antenna inside the phone that is loose. Your best option is to take it back where you had bought it from or contact huawei support:
https://consumer.huawei.com/uk/support/ and click on "After-sales services" or call 08000 886 700. They may be closed today as its a bank holiday.
Hope this helps!
PS. have you recently updated your phone EMUI? is your phone blacklisted?