I have a new Y6 2019 and am finding it really difficult to add music files. I have tried transferring directly from my Windows 10 PC, I've tried using the Huawei app and I've tried using Bluetooth. All have failed.
The Hsuite opens, but when you try and import the files, I get the message, preparing to import and then nothing happens.
Any help would be very gratefully received.
Best answer by chillphone
Change usb port on pc
Ensure pc is updated
Use official usb cable
If using SD ensure its a quality one not a cheap card.
Upload your tunes to your Google drive and then simply download to device and use files app to move to your preferred location.