Answered

Huawei mate 20 lite issues


  • Fearless Explorer
  • 3 replies
I'v brought mate 20 lite a week ago firstly i can't see the video afer i 'v taken on snapchat it stoped after 2 or 3 sec also ican' t play the music and use video on snapchant the voice going to be so annoying and noising plus when i open some apps it it close without press or doing anything
Can you help me with that?!
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Best answer by Max 15 February 2019, 11:43

Hi @Alaa,

We're so sorry to hear about Snapchat not working properly. Given the fact that you have already tried to troubleshoot this issue following our instructions it might be a good idea to visit Snapchat's own support page.

Hopefully they can fix this problem for you or at least take your feedback for the time being.

Best wishes,
Max.

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3 replies

Userlevel 7
Badge +8
Hi Alaa,

Welcome on the community! Have you already tried to reinstall snapchat? 🙂 There is a thread about a couple of Snapchat issues. If you are still having problems with Snapchat, please share your issues in the thread about Snapchat issues.

About your other problems: please try to reset your phone. You can read a how to on this page.
I'v reset my phone but nothing change what can I do?
Userlevel 6
Badge +6
Hi @Alaa,

We're so sorry to hear about Snapchat not working properly. Given the fact that you have already tried to troubleshoot this issue following our instructions it might be a good idea to visit Snapchat's own support page.

Hopefully they can fix this problem for you or at least take your feedback for the time being.

Best wishes,
Max.

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