I brought a y7 four days ago, dropped it today. Can I get a new screen for this mode. If so, can you tell me where? Thank you!
Best answer by Max
Glad to hear that you've recently purchased one of our devices. The cracked screen is most unfortunate, though
The screen can be replaced at our authorized service center, located in Ashford, Kent. The repair procedure consists of a postal repair, meaning that, after we make a service request for you, you'll have to send the the phone to our service center in a jiffy bag that you'll receive through post. Once the phone arrives at the service center, usually it takes 8-10 working days for the repair to be completed.
Be advised that a cracked screen is not covered by the warranty, meaning that it will be done as a chargeable repair. However, the warranty will be reinstated after the repair is completed for the remainder of its duration.
That's the repair process in a nutshell. If you wish to know more information about the process, you can send me a private message and I'll be more than happy to assist
Hope this proves useful!