Answered

Volvo Bluetooth problem - can't hear caller


I have a p20 pro and have just changed my car to a Volvo XC60.

After intially pairing with Bluetooth and using without issues I have a problem where the phone pairs and connects calls but I can't hear the caller although they can hear me.

If I make a call it connects, the caller can hear me but I can't hear them. Incoming calls ring but I can't hear the caller, again they can hear me.

I have tried re-pairing. I have reset data on the phone but no change.

Any suggestions appreciated.

John
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Best answer by Max 14 December 2018, 15:41

Hi John,

Sorry to hear of the situation. Have you tried a network setting reset to the phone?
Also in most car`s nowadays if they are running android you may also have a reset setting for the on board PC.
If the car has this option please try the recommended owner manual reset steps for this situation.

Looking forward to your reply,
Max

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Userlevel 6
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Hi John,

Sorry to hear of the situation. Have you tried a network setting reset to the phone?
Also in most car`s nowadays if they are running android you may also have a reset setting for the on board PC.
If the car has this option please try the recommended owner manual reset steps for this situation.

Looking forward to your reply,
Max

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