Facebook messenger - notifications on Watch 2


I have a hauwei mate 10 Pro and I am wearing hauwei smartwatch 2. My issue is that I am getting no notifications from Facebook messenger. I used to get all notifications but it has decided to stop working. All other notifications are fine. WhatsApp text general alerts etc. I have reset my watch but that made no difference. All settings in messenger for notifications are enabled and software is installed on the watch. Please help.

Thanks
Dave

3 replies

Userlevel 7
Badge +6
Hey @Zulupuss, welcome to the community!

I'm sorry to hear about your situation. This can be caused by bugs related to Facebook.

We suggest uninstalling the app and then re-installing it to see if that sorts out the issue.

If you are still experiencing the same thing after this procedure, please report it to us so we can take a further look into this.

Best wishes,
Max 🐯
Hi.

Thank you for your help so far. I appreciate it. I have done all this and it still is not working.

Dave
Userlevel 7
Badge +6
Hi @Zulupuss,

In that case, can you please PM me the Serial Number of your watch so I can look into this further?

You can find this info either on the back of the watch or on its box.

Looking forward to your reply!

Best wishes,
Max

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