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Honor band 4 stopped gathering any sleep data

  • 15 May 2019
  • 4 replies
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Honor band 4 stopped gathering any sleep data on 9th May. Before all worked fine. There is no data in Health app nor on the phone.

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Best answer by Amy 16 May 2019, 07:39

Hi Ainka,

Thank you for the reply. Have you tried unpairing the wearable from your phone and then re-pairing it? And have you tried a reset? Please let us know.
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Userlevel 7
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Hi @Ainka,

Please take a look at this thread. There were a few bugs in the latest Huawei Health update.

Hope this helps!
I have the new version but it still does not work. It is not the app but the band itself which sropped monitoring sleep despite all options emabled.
Userlevel 7
Badge +11
Hi Ainka,

Thank you for the reply. Have you tried unpairing the wearable from your phone and then re-pairing it? And have you tried a reset? Please let us know.
I unpaired it and then restarted (did not want to do reset becaue it erases the data) and it works! 🙂

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