Question

Huawei Watch 2 - tracker pauses after 5 min


I do a lot of walking and would like to track my distance etc.
Whilst on my last walk I decided to try the tracker.
Gps signal was received and ready to go. I walked for 5 minutes and the watch paused.
I started it again and after another 5 minutes it paused again. I did this several times before giving up.
Every 5 minutes exactly the watch paused.
How do I prevent this from happening please.

3 replies

Userlevel 7
Badge +6
Hi @Daveukleics,

Happy to hear that you are using one of our devices!

In regards to your inquiry, we would recommend resetting the Watch.

You can do this by swiping from the top of the watch > tap on Settings > Scroll down to Disconnect and Reset > Restart Watch.

I trust this information is of assistance. Should you have any further questions, please do not hesitate to contact us!😀
Max
Does that mean I will lose any apps I have downloaded and lose my tones etc etc
Userlevel 7
Badge +6
Hi @Daveukleics,

Thank you for replying!

The apps won't be lost; when re-pairing the watch with your device, you will be able to set those up again, along with all the data.

Best wishes,
Max

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