Question

Bluetooth of Huawei P20 Lite causes sound skipping on Bose QCII headphones

  • 17 June 2019
  • 0 replies
  • 141 views

  • Fresh Fortune Cookie
  • 0 replies
Hello community,

I bought a new pair of Bose QCII headphones, but experienced sound skipping every 10 minutes or so. The interruptions are not long, but get very annoying after a while.

I thought the problem lay with the headphones, so I sent them back and got a new pair, but the issue was still there. I coupled the headphones to my TV, my old phone, my laptop, and I experienced no sound skipping or whatsoever there. Conclusion: must be my Huawei P20 Lite.

I cleared the bluetooth list, then repeatedly reset the network settings on my Lite (and the headphones) and ultimately did a factory reset on the phone yesterday, as the problem did not go away. Unfortunately, the resetting of the phone did also not solve problem.

Any ideas on what the issue is or what I can do? The phone is fully updated, I already tried the hard reset, nothing seems to work. I know that the headphones are actually more expensive than the phone itself, but still - it should work fine in my opinion.

Best regards,
Tim

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