Bluetooth Speaker Connectivity

  • 19 July 2019
  • 3 replies

I have a P20 Pro and want to connect to a small chinese made speaker model KC005-013 and I get a fault each time saying Unable to connect to C2 - it has a list of possible faults non of which apply. I have restarted my phone and no luck. Any ideas?

3 replies

Have you unpaired the speakers from the phones Bluetooth and re-paired them again?
Userlevel 4
Is the speaker paired with anything else?
is your phone actually connected to another device when you try to connect to the speaker?