Question

Bluetooth to car P20 Pro to Renault


I have a Renault Traffic van, and a P20 Pro. I have connected the two via Bluetooth but every 90 Seconds there is a loud click, the radio goes off momentarily and then the phone reconnects. 90 seconds later the same happens again.
Do you think that it is a phone problem or van. The radio works fine if Bluetooth is not connected.

2 replies

Userlevel 7
Badge +6
Hi @Donkey kev,

Regarding this inquiry, can you please PM me the Serial Number of your devices so I can look into this further?

You can find this info on Settings > About phone > Status or on the box of the devices.

Looking forward to your replies!

Best wishes,
Max
Userlevel 7
Badge +6
Hey @Donkey kev,

I have removed the photo you have posted since it contained the IMEI numbers of your device.

Please send a personal message to me by going to my profile with the Serial Number of your phone!

Thank you for understanding!
Max

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