My phone was stolen day before yesterday, we did manage to find it back dumped in a dustbin through google find my phone but unfortunately screens was completely being smashed and display is completely blank. When we try ringing the phone it does vibrates which I assume phone is working but screen is blank.I tried to back my data (Photos, contacts etc....) but its not letting me through HiSuite but its asking me to do enable HDB which I cannot as my display is not working. IS there any other way?
Hoping to find a solution here as some of the data (photos) are important to me and my wife as it has pictures of our 2yr old daughter and do not want to loose it.
Spoke to customer service and they said the cannot do anything and I'll have to send it to repair centre. Even if I send it to repair centre they will wipe off all the data and they wont help me with warranty even though its criminal damage and not accidental Damage. More important is to recover the data which I'll really appreciate if anyone could help me. I can provide phone details if needed.
Thank you in Advance