Emui 9.1 P20Pro fingerprint sensor overheating

  • 22 August 2019
  • 54 replies

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54 replies

Decided not to bother with support, bought a new fingerprint sensor for about £15 and £4 adhesive for the back cover, took an hour and a half, being careful replacing the sensor. Works great again, I really missed it when it didn't work and the battery lasts longer again without the overheating....
I have a problem with my Huawei p20 pro.
The finger print has completly stopped working and also dissapired from settings. The button is really Hot, and i dont know if factory reset could repair this?
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Hi @Mrfiress , I have moved your question to the following topic as it deals with this issue. Hopefully that helps. If you need further assistance, it is best to contact Support directly: https://consumer.huawei.com/uk/contact-us/

I have let`s say the same problem with my Huawei P20 Pro. 

After the installation of EMUI 9.1 the finger print don`t stop to work and doesn't overheating but little crack on it appear under the glass or maybe it`s unglued.