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How long for a repair?

  • 30 January 2019
  • 1 reply
  • 765 views

Like many others my phone P20Mate Pro developed the green screen issue. Duely contacted customer services and posted my phone back to their repair centre. Online tracking says it was received on 17th Jan. It is still awaiting component.
How long does it take to get my phone back? When I phoned initially about it they said 10days. Going on a trip soon and really want the phone back for the camera!
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Best answer by Max 30 January 2019, 21:35

Hi @Jilhunt,

We strongly recommend to contact our hotline in regards to this as we have specialists that take care of this matter.
For the UK region you can contact our hotline at 08000886700 free of charge of course.

Best wishes,
Max
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Hi @Jilhunt,

We strongly recommend to contact our hotline in regards to this as we have specialists that take care of this matter.
For the UK region you can contact our hotline at 08000886700 free of charge of course.

Best wishes,
Max

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