Question

Huawei P20 Lite speaker is quiet

  • 13 March 2019
  • 3 replies
  • 774 views

I've had my Hauwei for a couple months now and only two days ago the audio began to become distorted. I fixed this with headphones but now the audio is extremely quiet to the point where I almost can't hear it at all. I've tried the headphone method and it didn't work. Anybody else experiencing the same issues? Any help?

3 replies

Userlevel 7
Badge +11
Hi Peachy, Welcome on the community!

Sorry about your audio, must be very annoying! :(

Have you tried a reset? You can read a how to on this page. Please keep us updated!
Hi Peachy, Welcome on the community!

Sorry about your audio, must be very annoying! :(

Have you tried a reset? You can read a how to on this page. Please keep us updated!

Hi Amy, I just tried the reset and nothing has changed. The audio is still extremely quiet even at full volume.
Userlevel 7
Badge +6
Hey @peachy!

Welcome! Sorry to hear of the situation of your device.

In this case I would recommend having the device inspected by one of our engineers at the service center for a more hands-on approach.
For the UK region you can arrange the service booking via mail chat or hotline (at 08000886700 free of charge of course) via https://consumer.huawei.com/uk/support/
Or if you would like I can also facilitate this for you via PM.

Hope you found this helpful.
Best wishes,
Max

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